%&LaTeX
\documentclass{article}

\usepackage[utf8]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{15}

\bibitem{3032} Fernando Vilari{\~n}o. (2017).\textbf{" Citizen experience as a powerful communication tool: Open Innovation and the role of Living Labs in EU" } In \textit{European Conference of Science Journalists}.

\end{thebibliography}

\end{document}

