Abstract: Nonverbal communication is an intrinsic part in daily face-to-face meetings. A frequently observed behavior during social interactions is mirroring, in which one person tends to mimic the attitude of the counterpart. This paper shows that a computer vision system could be used to predict the perception of competence in dyadic interactions through the automatic detection of mirroring
events. To prove our hypothesis, we developed: (1) A social assistant for mirroring detection, using a wearable device which includes a video camera and (2) an automatic classifier for the perception of competence, using the number of nodding gestures and mirroring events as predictors. For our study, we used a mixed-method approach in an experimental design where 48 participants acting as customers interacted with a confederated psychologist. We found that the number of nods or mirroring events has a significant influence on the perception of competence. Our results suggest that: (1) Customer mirroring is a better predictor than psychologist mirroring; (2) the number of psychologist’s nods is a better predictor than the number of customer’s nods; (3) except for the psychologist mirroring, the computer vision algorithm we used worked about equally well whether it was acquiring images from wearable smartglasses or fixed cameras.

Abstract: In real-life logistics and distribution activities it is usual to face situations in which the distribution of goods has to be made from multiple warehouses or depots to the nal customers. This problem is known as the Multi-Depot Vehicle Routing Problem (MDVRP), and it typically includes two sequential and correlated stages: (a) the assignment map of customers to depots, and (b) the corresponding design of the distribution routes. Most of the existing work in the literature has focused on minimizing distance-based distribution costs while satisfying a number of capacity constraints. However, no attention has been given so far to potential variations in demands due to the tness of the customerdepot mapping in the case of heterogeneous depots. In this paper, we consider this realistic version of the problem in which the depots are heterogeneous in terms of their commercial oer and customers show dierent willingness to consume depending on how well the assigned depot ts their preferences. Thus, we assume that dierent customer-depot assignment maps will lead to dierent customer-expenditure levels. As a consequence, market-segmentation strategiesneed to be considered in order to increase sales and total income while accounting for the distribution costs. To solve this extension of the MDVRP, we propose a hybrid approach that combines statistical learning techniques with a metaheuristic framework. First, a set of predictive models is generated from historical data. These statistical models allow estimating the demand of any customer depending on the assigned depot. Then, the estimated expenditure of each customer is included as part of an enriched objective function as a way to better guide the stochastic local search inside the metaheuristic framework. A set of computational experiments contribute to illustrate our approach and how the extended MDVRP considered here diers in terms of the proposed solutions from the traditional one.